We were hired by an HR software company to help inform their next generation of well-being enterprise solutions. Our final product strategy was a digital assistant that helps employees manage their well-being while enabling employers to improve company performance, satisfaction, and culture.
Everyone has a slightly different definition of well-being and a unique approach to how they achieve it. Stress can happen on various levels of experience and is difficult to address.
Our first step was to parse out the rich opportunities in well-being through secondary and user research.
Well-being and technology are often opposing forces. Our role as designers in a technology company is to make sure technology is developed in a way that is useful for a user.
We set out to design an intelligent, helpful, and unobtrusive solution.
Our solution was required to function at several levels of the business—the employee, manager, and executive.
We created storyboards to simply articulate how the solution would work for different users with unique needs and responsibilities.